Important message regarding City Municipal Location CLOSURES

Until further notice, the following precautions are being taken within The City of Franklin’s Municipal Locations (We are working behind closed doors to process your requests):

Assessing: Office CLOSED.  For assistance, please call staff directly at 603-934-5449.

Bessie Rowell Community Center: CLOSED. All programs are cancelled through April 3rd.  Please call 603-934-2118 with questions.  

City Clerk’s Office:  City Hall Lobby is CLOSED.  Please utilize the on-line bill pay system or the main entrance drop box for paying City Property Taxes, Water Bills, Renewing Car Registrations (January 2020 – April 2020 Renewals Only), and Dog licensing renewals.  For vital records (birth, marriage, or death certificates), you may order on-line at or or by calling 1-877-878-8007.  Questions with tax amounts due, car registrations, or other, please call the clerk’s office directly at 603-934-3109. For further detailed information on City Clerk services visit:

The City Manager’s Office:  City Hall Lobby is CLOSED to the public.  For assistance, please call 603-934-3900 x10.

Finance Office: CLOSED to the public. Employees call 603-934-3900x19 with questions.

Franklin Library: CLOSED until further notice.

Franklin Fire Department:  Vestibule CLOSED. No changes to Emergency Services. Please call 603-934-2205 with questions. For Inspection questions, call 934-5680.

Franklin Police Department: Vestibule OPEN for emergency needs. Taking precautionary measures when contact with the public is necessary.

Franklin Courthouse: Lobby is OPEN however all non-emergency hearings have been CANCELLED.  Please call 1-855-212-1234 with questions.

Municipal Services: Vestibule CLOSED.  Handling emergency situations as they arise. Please call 603-934-4103 for assistance. 

Planning and Zoning: Office CLOSED.  For assistance, please call staff directly at 603-934-2341.

Transfer Station: No changes to operating hours.

Welfare: City Hall Lobby is CLOSED to the public.  Please call 603-934-3404 if you need assistance.. 

Thank you for your patience!