If you have any questions, please call the Office of Municipal Services at 934-4103.

Administration	Building & Grounds	Digging Permits
Driveway Permits	Fleet Services	Roads & Streets
Consumer Confidence Report 2007	FAQ	Water/Sewer
Snow and Ice Control Policy

The Municipal Services office is open

Monday through Friday

7:30am - 12:00noon and 1:00pm - 4:30pm

The City of Franklin, Municipal Services Department, is located at
43 West Bow Street, Franklin, NH  03235

If you do not find the information you are looking for on this page, please feel free to contact our office at 603-934-4103.  The emergency telephone number is
603-934-2535.  E-mail us by clicking below.

The Municipal Services office full time staff consists of:
Brian J. Sullivan - Director
George Turcotte - Deputy Director 
Marie Creasey - Administrative Secretary 

Jerry Parent, MSD Working Foreman / Water Division (934-4103)
John Ahlman, MSD Working Foreman / Highway Division (934-4103)
Brian Barry, MSD Working Foreman / Buildings & Grounds Division (934-2154)
Brian Waltos, MSD Working Foreman / Mechanical Division (934-5370)
Roger Champagne, MSD Working Foreman / Transfer Station (934-3206)  

			Municipal Services Administration

Administration oversees the ongoing operation of the entire department.  It ensures compliance with respect to local, state and federal laws; prepares and administers the MSD budget, responds to inquiries and requests by the public; purchases equipment, services and materials; establishes daily and seasonal work schedules for City personnel and hired contractual help; coordinates and assists in planning with the New Hampshire Department of Transportation, the Lakes Region Planning Council and the Franklin Planning Board; and works with other City Departments on numerous activities.

			Municipal Water Department

The City has three public water sources from which five tanks are filled.  Approximately two-thirds of the City is served by municipal water along with an estimated 300 hydrants for fire protection.  The MSD takes monthly water samples from eight different locations in Franklin on a continuous basis.  The MSD performs repairs to City water lines when needed. 

Water meters (5/8”) are supplied to customers.  Water usage is billed in cubic feet and on a quarterly basis.  Effective July 1, 2006, the water fee is $20.00 per quarter for an availability charge plus $3.19 per 100 cubic feet of water.  The availability charge increases as the size of the meter increases. 

The City has the following charges:  $2,500.00* for an initial 5/8” water hook-up (permit required); $200.00* for the replacement of a 5/8” frozen water meter; $50.00 for a water meter test, $30.00 for the turning on and off of water during normal working hours (7 am - 3 pm Monday through Friday); and $50.00 for the turning on and off of water outside normal working hours.  Final water meter readings (when a house is being sold) require a 48-hour notice.  If a 48-hour notice is not given, the customer is subject to a special charge of $40.00.

*These costs will increase as the size of the water meter increases.  These costs are also effective July 1, 2006.

			Municipal Sanitary Sewer

The MSD operates and maintains the sanitary sewer system and performs repairs to City sewer lines when needed.  Approximately two-thirds of City streets have sanitary sewer available.  Effluent is received and treated by the Winnipesaukee River Basin Treatment Plant. 

Sewer rates have changed effective July 1, 2006. Sewer is billed quarterly with the water and is based on the water usage.  The sewer fee is $20.00 per quarter for an availability charge plus $2.78 per 100 cubic feet of water. 

As of July 1, 2005 there is a Sewer flat rate fee for non-metered customers.  In addition to the base rate charge ($20.00)there is a flat rate fee of 2000 cubic feet per quarter for a single-family home up to and including two bedrooms.  There is  an additional fee of 500 cubic feet per quarter for each additional bedroom over two bedrooms. (Ex:  A three bedroom home would be billed 2500 cubic feet plus the base rate. A four bedroom home would be billed 3000 cubic feet plus the base rate).

Please Note:  The cubic foot disposal charge will be by the 100 cubic foot interval.  The charge per 100 cubic feet will be the same as that of the metered customer.

The City charges $1,500.00 for an initial sewer hook-up (for which a permit is required)

			Street Maintenance

The City has approximately 90 miles of roadways.  MSD is responsible for storm water drainage and upkeep, road repairs, street sweeping, shade trees, trimming of brush and limbs on the sides of the roadways, snow & ice control, street & traffic signs and signals.

			Vehicle Maintenance Garage

Preventative maintenance for all municipally owned vehicles, light & heavy equipment, is performed by City Mechanics.  This includes work on all Police, Fire and Public Works inventory, as well as fixed equipment such as emergency generators.

			Buildings and Grounds

Upkeep of all City owned buildings for both in-house and subcontracted work is the primary function of this division.  Not only is work performed on building interiors but on all municipal parks and grounds.

			Driveway Permits

Contractors and individuals wishing to obtain driveway/curb cut permits must obtain the required forms at the MSD office.

			Digging Permits

Contractors and individuals wishing to obtain digging permits must obtain the required forms at the MSD office.  There is a $10 fee to obtain a digging permit.  These permits are required whenever someone is digging in the City right-of-way.  Homeowners or Contractors must call Dig Safe before digging.