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Frequently Asked Questions
Where is the Franklin Recreation Department located?
The Recreation Department is located at the Bessie Rowell Community Center, 12 Rowell Drive, Franklin, NH 03235.

What are your hours of operation?
The office hours are Monday through Friday, 9:00am to 5:00pm. There are additional open gym and game room hours in the evening and on the weekends. Please contact the Recreation Department for open gym and game room hours.

What is the phone and fax number for the Franklin Recreation Department?
The Recreation Department's phone number is (603) 934-2118 / fax is (603) 934-7410.

What does the Recreation Department do?
The Recreation Department is responsible for scheduling youth and adult programs for the citizens of Franklin. We develop, provide and maintain recreational program facilities and leisure resources for the citizens and visitors of the community.

How do I register for a program?
You can register by mail by filling out the Registration Form and mailing it with payment or visiting the Proulx Center.

Can I register for your programs by phone?
Unfortunately, no. The registration form needs to be signed and payment needs to be submitted.

Can I pay for a program by Credit Card?
Unfortunately, not at this time.

How can I book a group to use the parks, fields or Bessie Rowell Community Center space? Is there a fee for the use of the park, fields or Bessie Rowell Community Center space?
Call the Recreation Department at 934-2118 and we will check the availability of the date. You must fill out a Facility Use form and submit it to the Recreation Department with the appropriate fee. Please contact the Recreation department for the appropriate fee.

How do I know if a program is canceled due to weather conditions?
You can call the Recreation Department at 934-2118, listen to Mix 94.1FM, or check our Facebook page.
Are scholarships available?
The Franklin Parks and Recreation Department strives to offer affordable programs. We do have a limited amount of scholarships. Please fill out the Scholarship Request Form and submit it to the Director. Payment arrangements are always available for any program. Please contact the Parks and Recreation Director for more information on scholarships or if you are interested in setting up a payment arrangement.

Refunds
Refunds are made only if the Recreation Department is notified prior to the start date of the scheduled program or class. The refund will be given less a $10.00 administrative fee, however, refunds in the full amount will be given in the form of a credit on your account. Refunds will not be given for scheduled trips (ie: Boston Red Sox Trip). Refunds are not given once a program has begun. Should a program, class or trip be canceled or postponed due to inclement weather or any other circumstance, you will be refunded the full amount if you cannot attend the rescheduled date.


 
 
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City of Franklin, 316 Central Street, Franklin NH 03235 (603) 934-3900
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